Shipping & Returns

Due to COVID-19 please allow all orders to take 7-10 business days to process and ship. You will receive a tracking number within 5-7 days from the day your order is placed.

Please be sure to correctly enter your address including any unit, apartment or suite numbers.

If you have questions about your order, please contact hello@mamiepack.com

Hey friend! If you are considering a refund or return, you likely ordered a product from us.  Which means we owe you a “Thank you”! Nothing makes us happier than creating happy MLP customers.  As much as we promise to deliver an amazing product and outstanding customer service experience, sometimes things don’t go as plan.  That being said, there are a few things we want you to know…

  • You may cancel your order at any time BEFORE shipment
  • Please note ALL SALES ARE FINAL except for items that have been damaged or any defective materials.  If your item is damaged or defective, you can provide you a new item or a store credit.
  • If your is defective, please contact us at hello@mamiepack.com with your order number and images of the damage and/or defect then we will be happy to correct the issue.

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